Quality, Accuracy & Compliance Review
Ensuring excellence in healthcare services and processes
Ensuring excellence in healthcare services and processes
RELI Group’s Quality, Accuracy & Compliance Review team examines the work of contractors that coordinate claims and billing for our public health services. Using an in-house team of medical experts, we examine medical coding, billing and recovery efforts to detect patterns – from simple errors to criminal fraud.
OUR SERVICES
Services include medical record coding, claims and appeal reviews. Our medical record coding services include ICD-9-CM/ICD-10-CM retrospective coding, CMS-HCC validation, DRG/CPT/HCPCS coding, initial/secondary RADV HCC validation, and external cause of injury coding.
Services include intake and validation of medical records; intake, scanning and uploading of consumer, state, federal and manufacturer/retailer documents; coding product and incident data; and redaction of Personally Identifiable Information from investigative materials released to the public.
Services include medical record intake/validity reviews, coding reviews, operational analysis, QA/physician reviews, appeal reviews/support, and training to both CMS contractors and Medicare Advantage Organizations.
Services include using a federally compliant medical review case management tool to process, store, facilitate transport of, and host/maintain federal information (including PHI/PII). RELI has an approved Authority To Operate for a Secure File Transfer Protocol data server to receive medical records/documentation and maintain medical record review, audit/validation, and consumer complaint processes.
Services include reviewing emergency room reports and consumer injury data to confirm the accuracy of the data submitted by hospitals. We send error messages, purge Protected Health Information/Personally Identifiable Information from cases, and code additional variables such as mechanism of injury to the cases.
WHY RELI
Our subject-matter experts have been working in the industry for decades, both as clinicians and as medical billing and coding experts.
Through successful contracts, we’ve established sound processes that ensure a high level of quality.
We have team members that have been on the same contracts since they were in the pilot phase.
Our large staff of nurses, physicians, medical coders and more means we have the staff to quickly address any new work.
MORE TO EXPLORE
Harnessing technology to streamline processes and increase efficiency
Analyzing healthcare data to improve quality of care